$28.81 $31.99 You Save 9% ($3.18)
I am listing 5 stars for Customer Service and product performance up to where I am at this point. The product itself is packaged in an easy to use manner. Directions are clear and useful, as are the videos on their website. The most difficult part is getting the color to match the leather, but you'll have to do this on any repair kit. The glue that acts as a filler is easy to dispense and seems to fill tears and holes nicely.
Regarding customer service, these folks have gone far above and beyond the call of duty by reaching out to me on several occasions to check on my progress and offer help on getting the color matched correctly. Their responses to my email questions have been under 24 hours, and typically in the same day. I'll come back and post more about the final product when I finish, but I did not want to wait till then to put up a review. I will say that the small tears that I have completed look great (exact color match wasn't really needed as these were on the back of an armrest that is not visible to customers in my office).